Your satisfaction is our priority ! If there is a defect or flaw In the design, send back to printful which is the address found with your product. Should you need to exchange an item due to sizing contact us at LTC.firstname.lastname@example.org. Please include your Sales Order number, PO number or Pack Slip number. Exchanges need to be made within 14 days and must include the sticker attached to the product, original packaging and not laundered. We are not able to do refunds only exchanges.